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LendCare - Partner & Customer FAQs - Help

FAQ

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Partners

  • Q: What types of businesses do you work with?

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    LendCare is proud to partner with a variety of businesses across Canada. We work with businesses in the Automotive, Healthcare, Powersports, Home Improvement and Retail industries – just to name a few. Any business can apply to become a LendCare partner and gain the ability to offer easy on-site consumer financing.

  • Q: What type of credit profiles do you approve for financing?

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     We have solutions that fit all credit profiles. We finance the full spectrum of credit profiles from prime to non-prime.

  • Q: How long does the process take to become a LendCare partner?

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     After signing up to become a LendCare partner your application will be processed and can be approved within a few days. 

  • Q: How long does it take to get my customers approved for financing?

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    Once an application is submitted, a decision takes just seconds. For special cases, LendCare staff members work diligently to get you an approval within minutes.

  • Q: How quickly do I get paid?

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    Get point of sale credit approvals with auto adjudication within seconds and get your funds direct deposited within a few days of booking your deal.  

  • Q: What information must my customers provide when applying for a loan through LendCare?

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    When applying for financing, we require a customer's personal information in order for us to access credit rating information. We may also require information regarding proof of income. 

Consumers

  • Q: How do my loan payments work with LendCare?

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    You make scheduled payments over a set period of time to pay back the money oaned to you. Interest accrues at a fixed rate daily. If you are approved for a payment plan, your repayment schedule will be determined within the terms of the loan agreement. You will make your loan principal and interest payments in scheduled installments over the approved length of time.

  • Q: How do I make changes to my payment plan?

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    If you need to change and/or update your bank account information, payment amount, or payment due date, please contact LendCare directly.

  • Q: Can I apply for a personal loan with LendCare?

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    We currently do not offer direct personal loans. Currently, only select individuals will receive a special invitation to apply for our personal loans. If you have not received a verified text or email link from LendCare, you will not qualify.

  • Q: Can I pay off my loan early?

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    Yes! You can make additional payments at any time - and pay off your loan early with no prepayment penalty or fees.

  • Q: Can I make extra payments on my loan?

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    Yes! You can make additional payments at any time to reduce the principal balance and accelerate your loan repayment.

  • Q: How do I access my loan information/check my balance?

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    For access to payment plan statements, balance letters, payout letters and release letters, please contact LendCare directly.

LendCare Contact Us

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LendCare to be acquired by goeasy Ltd.

LendCare to be acquired by goeasy Ltd.


On April 12, 2021, we announced that LendCare has entered into an agreement to be acquired by goeasy Ltd. goeasy is one of Canada’s leading providers of non-prime leasing and lending services offering a wide variety of financial products that help put Canadians on a path to a better financial future.


We are excited about what this strategic acquisition means for LendCare, our employees, customers and our partners. We will continue to build on the incredible growth we have achieved to date and accelerate our growth strategy as goeasy makes investments in the LendCare business.


LendCare will continue to operate as it does today, so there are no changes to how you work with us. Our existing leadership team will remain in place and you will continue to work with the team as you always have, business as usual. Our teams will continue to provide the high level of support you are used to receiving.


Read more about this announcement.