FAQ

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Partners

  • Q: What types of businesses do you work with?

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    LendCare is proud to partner with a variety of businesses across Canada. We work with businesses in the Automotive, Healthcare, Powersports, Home Improvement and Retail industries – just to name a few. Any business can apply to become a LendCare partner and gain the ability to offer easy on-site consumer financing.

  • Q: What type of credit profiles do you approve for financing?

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     We have solutions that fit all credit profiles. We finance the full spectrum of credit profiles from prime to non-prime.

  • Q: How long does the process take to become a LendCare partner?

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     After signing up to become a LendCare partner your application will be processed and can be approved in just a week’s time. 

  • Q: How long does it take to get my customers approved for financing?

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    Once an application is submitted, a decision takes just seconds. For special cases, LendCare staff members work diligently to get you an approval within minutes.

  • Q: How quickly do I get paid?

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    Get point of sale credit approvals with auto adjudication within seconds and get your funds direct deposited within a few days of customer loan approval.  

  • Q: What information must my customers provide when applying for a loan through LendCare?

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    When applying for financing, we require a customer's personal information in order for us to access credit rating information. We may also require information regarding proof of income. 

Consumers

  • Q: How do my monthly loan payments work with LendCare?

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    You make scheduled payments over a set period of time to pay back the money oaned to you. Interest accrues at a fixed rate daily. If you are approved for a payment plan, your repayment schedule will be determined within the terms of the loan agreement. You will make your loan principal and interest payments in scheduled installments over the approved length of time.

  • Q: How do I make changes to my payment plan?

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    If you need to change and/or update your bank account information, monthly payment amount, or payment due date, please contact LendCare directly.

  • Q: Can I apply for a personal loan with LendCare?

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    No, we do not offer personal loans. If you would like to apply for financing for a product or service, you must apply through one of our LendCare partners that offer LendCare financing. 

  • Q: Can I pay off my loan early?

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    Yes! You can make additional payments at any time - and pay off your loan early with no prepayment penalty or fees.

  • Q: Can I make extra payments on my loan?

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    Yes! You can make additional payments at any time to reduce the principal balance and accelerate your loan repayment.

  • Q: How do I access my loan information/check my balance?

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    For access to payment plan statements, balance letters, payout letters and release letters, please contact LendCare directly.

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