Contact Us

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Contact details -

Existing Partner Hours: Mon - Fri 9:00am to 9:00pm & Sat 9:00am to 2:00pm

Existing Customer Hours: Mon - Thu 8:30am to 9:00pm, Fri 8:30am to 7:30pm & Sat 9:00am to 4:00pm

Existing Customer (Collections) Hours: Mon - Fri 9:00am to 11:00pm & Sat 9:00am to 4:00pm

(All Times EST)

Head Office

1315 Pickering Parkway, 

4th Floor Pickering, ON 

L1V 7G5

Toll-Free: 1 866 291-4045 

Fax: 1 866 291-4046

(Please be aware that the office is not open to the public.)

Quebec Office

900 Boul. de Maisonneuve Ouest,

Suite #1910, Montréal, Québec

H3A 0A8

[email protected]

Téléphone : 1 844 777 0674

Télécopieur : 855 526 2686

Business Partners

[email protected]

Toll-Free: 1 833 291-4045 

Fax: 1 866 829-4046

Existing Customers

Customer Support 

[email protected]

Toll-Free: 1 866 291-4045

Fax: 1 866 291-4046

Collections 
[email protected]
Toll-Free: 1 877 819-0307

Extra Payments Made Easy

We’ve made it easy for you to manage your loan with flexible payment options.

Making extra payments on your loan is a great way to make progress toward your financial goals.   

Here’s how you can get started: 

Click here for detailed instructions.