Company Description 

LendCare Capital Inc., a wholly owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 6,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.

We are looking for a Trainer to join our Partner Support team. Partner Support is the front-line customer service department that interacts with our Partners. This is a business-to-business role that supports the successful onboarding of LendCare partners on to our technology platform.

Primary Responsibilities:

• Deliver initial Training Sessions with external Partners (B2B) demonstrating LendCare’s technology platforms
• Host webinar-style learning sessions for mass audiences from associates to senior managers
• Prepare, conduct, and complete post-training duties
• Act as a Subject Matter Expert of LendCare's products, services, and proprietary technology platform

Secondary Responsibilities:

• Develop customized training collaterals, assets, and documentation
• Conduct internal training sessions for new and exisisting staff
• Provide world-class customer service during every customer interaction.

Requirements:

• Experience in training, development, and coaching in a sales or call center setting
• Background in end user training for a software or application is a plus
• Strong presentation skills and an excellent communicator
• Adaptable in fast-paced work environment
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Fulltime availability to work in-person in our office in Pickering, ON; Monday to Friday 9AM - 5PM

Diversity, Inclusion, and Equal Opportunity Employment"

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 

We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

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