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Collections Specialist
Pickering, Ontario (Head Office)

LendCare Capital Inc., a wholly owned subsidiary of goeasy Ltd. (TSX:GSY), is a Canadian point-of-sale consumer finance and technology company, which enables over 3,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement and health sectors, while processing over $6 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships and brokers, LendCare bridges the gap between credit score and customers living their best life.

Responsibilities:

- Make contact with consumers via the telephone to arrange payments for past due accounts;

- Complete initial trace work using online tools and account systems;

- Verify consumer information;

- Professionally negotiate with consumers and explore money sources to determine the best possible arrangement;

Requirements:

- At least 1 year experience in working in 1st or 3rd party collections;

- Excellent communication skills both written and verbal;

- Strong interpersonal skills;

- Must thrive in a high paced work environment;

- Must be highly organized;

Must be able to:

- Maximize revenue and achieve set goals and objectives;

- Train new hires;

- Manage schedules;

- Handle escalations;

- Always be professional;

- Perform other duties as assigned;

- Successfully pass a mandatory background check;

Incentive Plan:

- Starting salary plus performance-based commission plan;

- Full benefits;

Hours:

8:30am-4:30pm Monday to Friday.  One afternoon shift working 1:00pm-9:00pm. One Paid Saturday per month working 9:00am-4:00pm. Do not apply if you cannot work these shifts. This is NOT a work from home position.

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Canadians say adios to 20.6 billion worth of debt

It seems Canadians have collectively used their time at home during the pandemic to pay off an impressive amount of debt. Read more on the LendCare blog HERE.