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Collections Specialist
Pickering, Ontario (Head Office)

LendCare Capital Inc., a wholly owned subsidiary of goeasy Ltd. (TSX:GSY), is a Canadian point-of-sale consumer finance and technology company, which enables over 3,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement and health sectors, while processing over $6 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships and brokers, LendCare bridges the gap between credit score and customers living their best life.

Responsibilities:

- Make contact with consumers via the telephone to arrange payments for past due accounts;

- Complete initial trace work using online tools and account systems;

- Verify consumer information;

- Professionally negotiate with consumers and explore money sources to determine the best possible arrangement;

Requirements:

- At least 1 year experience in working in 1st or 3rd party collections;

- Excellent communication skills both written and verbal;

- Strong interpersonal skills;

- Must thrive in a high paced work environment;

- Must be highly organized;

Must be able to:

- Maximize revenue and achieve set goals and objectives;

- Train new hires;

- Manage schedules;

- Handle escalations;

- Always be professional;

- Perform other duties as assigned;

- Successfully pass a mandatory background check;

Incentive Plan:

- Starting salary plus performance-based commission plan;

- Full benefits;

Hours:

8:30am-4:30pm Monday to Friday.  One afternoon shift working 1:00pm-9:00pm. One Paid Saturday per month working 9:00am-4:00pm. Do not apply if you cannot work these shifts. This is NOT a work from home position.

WE'RE HIRING - COME WORK WITH US!

We're currently hiring multiple positions in both our Pickering & Montreal offices. For all open job listings, click HERE.