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Automotive Customer Service Representative
Pickering, Ontario (Head Office)

LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd. (TSX: GSY), is a Canadian point-of-sale consumer finance and technology company, which enables over 3,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the Powersports, automotive, retail, home improvement, and health sectors, while processing over $6 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.

Job Description :

You will develop and maintain both existing and new clientele relationships while integrating them into the LendCare Automotive program. The successful individual would have a customer service background and enjoy working in a fast-paced team environment. Organizational skills and attention to detail is a must. LendCare is a fast-growing company looking for individuals who can strengthen our position in an ever-changing marketplace.

Responsibilities: :

  • Increase existing business by developing a strong relationship with current Automotive partners
  • Be a product expert and promote our Automotive finance program
  • Make outbound calls to Dealer Partners and customers.
  • Constant communication throughout the day to assist our partners in processing loan documents
  • Professional and pleasant telephone manner is a must
  • Other duties as required

Qualifications :

  • Must have strong communication skills both written and verbal
  • Must have at least 1 year of call center experience handling inbound and outbound calls
  • Attention to detail is a must
  • Strong customer service skills
  • Strong computer skills
  • Previous automotive experience is an asset

Benefits: Company-paid benefits immediately.

Working hours are Monday - Friday scheduled between 1:00 PM - 9:00 PM and Saturdays as required.

Job Types: Full-time, Permanent

Benefits:

  • Dental care
  • Extended health care
  • Paid time off

Schedule:

  • 8 hour shift

Hiring 1 candidate for this role

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